Privacy Policy

At Banshi Tours ("we," "us," or "our"), we value the trust you place in us when you choose to visit our website and use our services. We are committed to protecting your personal data in accordance with all applicable legal regulations, including the EU General Data Protection Regulation (“GDPR”), and other relevant data protection laws. This Privacy Policy explains how we collect, use, and safeguard your personal information.

1. Scope of This Privacy Policy

This Privacy Policy covers the collection, use, and disclosure of information by Banshi Tours through our website, contact forms, and other online offerings. By using our services, you accept the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information when you use our services:

Contact Information: Such as your name, email address, phone number, and mailing address when you request information or book a tour with us.
Booking Details: Tour dates, number of travelers, and any specific interests or requests to help us customize your travel experience.
Identification & Payment Data: Passport details (if necessary for booking certain activities or making travel arrangements), billing information, and payment method details. We collect this data to facilitate your bookings and process payments in compliance with applicable law[3].
Technical Data: IP address, browser type, operating system, and usage details such as pages viewed, and clicks made on our website[1].
Special Preferences or Requirements: Dietary restrictions, medical conditions, or mobility requirements to help us tailor the tour to your needs (only if you voluntarily provide this information)[2].

3. How We Use Your Information

We use the collected information for the following purposes:

Service Provision: To arrange and fulfill your tour or activity bookings, including sharing the necessary details with our trusted travel partners for operational purposes[5].
Communication: To respond to inquiries, provide confirmations and updates, and send important notifications related to your booking.
Customization: To personalize your travel experience according to your preferences, interests, and special requirements[2].
Security & Fraud Prevention: To protect our services, customers, and partners against fraud or other unauthorized activities[1].
Marketing (where legally permitted): To send you informative or promotional communications about our services and offers, only if you have provided consent or as otherwise permitted by law. You may opt out at any time.
Legal Compliance: To meet legal obligations, comply with court orders, or exercise our legal rights[4].

4. How We Disclose Your Information

We do not and will not sell, rent, or trade your personal information. We may disclose your personal information under the following circumstances:

Service Providers & Partners: We share the minimum necessary personal information with third parties (e.g., hotels, transportation companies, activity providers) to complete your booking or deliver our services[5].
Legal Requirements: If required by law or if we, in good faith, believe such disclosure is reasonably necessary to comply with legal obligations, protect our rights or property, or address security or fraud concerns[1].
Business Transfers: In the event of a merger, acquisition, or other business transaction, your information may be part of the transferred assets. We will notify you if your information becomes subject to a new Privacy Policy.

5. International Data Transfers

When required for arranging your travel, we may transfer personal information to travel service providers located in other countries. We will proceed with such transfers only when necessary to fulfill your booking and in compliance with applicable data protection laws[4].

6. Data Security & Retention

We implement technical and organizational measures designed to protect your personal information against unauthorized access, theft, and loss[1]. These safeguards include encryption, firewalls, restricted access to stored data, and periodic internal reviews. We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or to comply with legal or regulatory requirements[2].

7. Your Rights

If you reside in a jurisdiction that grants data subject rights under applicable data protection law (such as GDPR), you may have rights, which can include:

Access: Request access to the personal data we process about you.
Rectification: Request corrections to your personal data that is inaccurate or incomplete.
Erasure (“Right to be Forgotten”): Ask us to delete or remove your personal data, subject to certain legal obligations.
Objection: Object to certain processing based on our legitimate interests.
Restriction: Request to limit how we process your personal data under certain circumstances.
Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format to transfer to another data controller, where applicable.

To exercise any of these rights, please contact us using the details in the “Contact Us” section below.

8. Cookies & Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience, personalize content, analyze site traffic, and understand the effectiveness of our marketing. You can manage your preferences via your browser settings or Cookie Consent tools, where applicable[3].

9. Third-Party Links

Our website may contain links to external websites or third-party services. These external sites are governed by their own privacy practices, which may differ from ours. We encourage you to review their privacy policies to understand their data handling practices[4].

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. We will post the updated version on our website with a new “Last Updated” date. Your continued use of our services after any update indicates your acceptance of the revised Privacy Policy.

11. Contact Us

If you have questions, concerns, or wish to exercise your data protection rights, please contact us at:

Banshi Tours
Email: [email protected]
Address: 
Banshi Tours
Holding #3710, Ward #1, Gobindopur,
Kashiadanga, Rajshahi - 6201
Bangladesh.

By using our website and services, you acknowledge that you have read and agree to the terms of this Privacy Policy.